Reference

Terms and Conditions That Cover Your 73xo Account

These Terms and Conditions set out the rules that apply when you open and use your 73xo account, including how deposits via GCash, Maya, and InstaPay are handled, what activities are permitted, and what happens when a rule is breached.

Account eligibility appliesGCash, Maya, InstaPay coveredPhilippines local law appliesAccount wallet rules includedBreach consequences stated
73xo Terms and Conditions That Cover Your 73xo Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these Terms and Conditions is unclear, or if you believe a rule has been applied incorrectly to your account, our support team is the right first contact. You can raise a terms-related query through live chat inside your account, by email, or through the help form — each path connects to the same team that handles account and wallet issues.

Team online

Live Chat

Open the chat icon inside your logged-in account to reach the support team directly. Useful for quick clarification on account wallet rules or a specific transaction.

Email Support

Send a detailed message to our support email for written responses on terms disputes, account suspensions, or GCash and Maya transaction queries requiring a paper trail.

Help Form

Complete the help form under Account Settings to log a formal terms complaint. Our team reviews each submission and responds with the applicable rule and next step.

HOW WE HANDLE THIS

How We Apply and Enforce These Terms

Enforcing these Terms and Conditions fairly means we follow a consistent process — not arbitrary decisions. When a potential breach is flagged, we review account activity, transaction records, and any relevant GCash, Maya, or InstaPay transfer history before taking action. You will be notified if your account is restricted and given a clear reason.

Account Security Your account credentials are your responsibility under these terms. We use standard security measures on our side; you must keep your login details private and report any unauthorised access immediately.
Wallet and Payment Records All GCash, Maya, and InstaPay transactions are logged against your account. If a dispute arises over a deposit or withdrawal, these records form the basis of our review.
Terms Updates and Notification When we revise these Terms and Conditions, we post the updated version with a clear change date. Continued account use after that date confirms your acceptance of the new version.
Requesting Account Closure You may request account closure at any time by contacting support. Any remaining wallet balance that clears verification will be returned to your nominated GCash or Maya account.

Common Questions About These Terms

These questions cover what Philippines account holders most often ask when reading the Terms and Conditions for the first time — from eligibility to how disputes are handled.

They apply to every person who creates or uses a 73xo account, where access is permitted under local law in the Philippines and only for eligible individuals who meet the account requirements.

We can update the terms at any time, but changes are posted with a clear effective date. Continuing to use your account after that date means you accept the revised terms.

Depending on the nature of the breach, we may suspend or close your account. We will review the evidence first and notify you of the reason before any permanent action is taken.

Deposits and withdrawals via GCash, Maya, and InstaPay are governed by these terms and by each payment provider's own policies. Both sets of rules apply to every transaction on your account.

No. Your account is strictly personal and non-transferable under these terms. Allowing another person to use your account credentials is a breach and may lead to immediate suspension.

Submit a formal complaint through the help form in Account Settings or by email. Our team will review the relevant transaction records and account history and respond with a written outcome.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.